
Social media, the Covid lockdown, campus unrest, and political polarization have upended and challenged norms of communication. Many of us have lost the skills of listening with curiosity to those with whom we strongly disagree. And yet we know that we need these skills to manage our career, our family, our friends, and the typical day to day disputes in which we engage, let alone the broader societal challenges we face. How can we (re)learn communication and negotiation skills? How can we determine when to talk, when to listen, when to negotiate, and when to fight?